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How can I print wirelessly from my Mac?

Faculty and staff can contact the ITS Helpdesk to obtain the IP address of the copier for installation. In addition, this article applies only to Faculty and Staff printers. Students must use the Web Print feature in Papercut to print wirelessly to a Papercut Printer.

To connect to a Faculty or Staff printer, please identify the location and model number of the copier.  We currently use Canon printers with varying model numbers.  This article will cover the setup of a Canon 4025. You may want to make an appointment with the ITS Helpdesk for assistance with this installation.

1. Do a Google search on the copier model number.  Example, “Canon 4025 driver”  This should lead you to the specific printer’s resource page.

2. Select “Drivers and Downloads” and expand the Drivers menu.  Your Mac operating system should be detected.

3. Download and install the latest UFRII driver.macprinter22

4. Go to System Preferences > Printers & Scanners and press the plus (+) sign to add a new printer.

5. On the next screen, choose the IP option.  You will need the IP address of the printer you wish to install.  Contact the ITS Helpdesk to obtain your printer’s IP address.

6. Under Protocol, select Line Printer Daemon – LPD.

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7. It is recommended to change the printer name. (ie. McCone 1st Floor, or McGowan 200, etc.)

8. Do not use generic drivers.  You must change the “Use” field to “Select Software” and search on your printer’s model number.  4025 is pictured in the above example.

9.  Once you have made the proper configuration, click OK and Add.
SETTING UP COPY CODES

For printers that use copy codes, you must also enable Job Accounting. With your printer selected, click “Options & Supplies”

Under the Options tab, check “Department ID Management”

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Next, go to the Utility tab and open the Utility.

 

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Here, we must enter the Staff or Faculty member’s copy code. Check “Department ID Management” and enter the copy code into the Department ID field.

 

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After clicking “Save Settings” close out the window using the red X (exit) button on the top left of the window pane.

The setup is now complete. Now is a good time to print a test page to ensure that your printer installation was successful.

As mentioned earlier, please visit the ITS Helpdesk for assistance with this setup.

Thank you for reading.

How can I add more space to my MIIS email?

Unfortunately we don’t have the resources of Google to allot additional space for all who ask. We encourage people to manage their email by removing or archiving.

Here are instructions on how to create a storage folder in Outlook 2010 for Windows, to which one can move messages out of the quota space but still have them available in outlook.

Here’s a good resource for Mac Outlook 2011. These two methods demand minimal attention to filing and decision-making.

Please contact or visit the ITS Helpdesk if you would like assistance with archiving your MIIS email.

How to make Windows 8 “forget” your network profile

In some cases, it helps to delete a wireless profile and create a new connection from scratch.

In Windows 8, this is normally done by right clicking on the network and selecting “Forget this network.”

win8forget

If this option is not available, a command line terminal can be used to run the following commands.

To open a command line, right click on the Start menu and select “Command Prompt”

netsh2

In the command prompt, type netsh wlan delete profile name=”miis”

netsh

Press Enter.

Now you can start over with connecting to the miis wireless network.

How do I connect my Windows PC to a Campus Printer? (Windows 7)

Note: This article applies only to MIIS and Middlebury owned network PC’s.  We do not connect Student laptops to Faculty and Staff printers.

1. Go to the Windows “Start” menu.  (The circular button on the bottom left)

2. Type \\seaotter in the Search Box.

seaotter

3. Press Enter.

4. Double click on the printer you need to install.

For personal laptops belonging to Faculty or Staff, refer to the following:

Installing a printer on a personal PC (Windows 7)

Installing a printer on a personal PC (Windows 10)

Installing a printer on a Mac

Please contact the Helpdesk with any questions regarding Campus Printers.  831-647-6656, or helpdesk@miis.edu

How can I get a refund in Papercut?

1. Log into Papercut and find the “Recent Print Jobs” tab.

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2. Under Status, select “Request Refund”

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3. Enter a Reason for Request and click “Send”

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We try to process refunds on a monthly basis.

Contact the MIIS Helpdesk if you have problems with your refund.

How do I set up Outlook 2010 for use with my MIIS email account?

Click on the Outlook 2010 icon to start Outlook.

If there is no desktop shortcut icon, go to Start>All Programs>Microsoft Office>Microsoft Outlook 2010.

You should see the beginning screen:

Click ‘Next’ and select ‘Yes’ on the next page.

Click ‘Next’ again.

Make sure ‘Manually configure server settings…” is checked.

Click ‘Next’

Make sure Microsoft Exchange is selected.

Click ‘Next’

Enter mail.middlebury.edu as the Microsoft Exchange server name, and enter your Middlebury Net ID as the User Name.

Make sure ‘Cached Exchange Mode’ box is checked.

Click ‘More Settings.’

Go to the ‘Connection’ tab along the top.

Check the box, ‘Connect to Microsoft Exchange using HTTP’

Click on ‘Exchange Proxy Settings’

Enter mail.middlebury.edu under Connection settings.

Make sure both ‘fast networks’ and ‘slow networks’ boxes are checked.

Click OK

At this point you have entered all the necessary settings.  Click OK.

Click Next.

Be sure to enter your User name as midd\username

Click Finish to end the Setup.  Your mail should now begin copying over from the Exchange server.

How do I create a Gallery using Drupal?

The “Gallery” content type can be used to display a set of photos as a photo slideshow. Before creating your “Gallery,” crop all of the included photos to the same size (i.e. 400×300 pixels) and upload them to the appropriate “Files (hidden)” webpage.

Creating a New Gallery

  1. Make sure you are logged on.
  2. Navigate to the page you wish to add an Gallery to.
  3. Locate the “Edit Console” in the top left of the screen. Click the “Add” button.Edit Console
  4. The screen now lists all the content types. Choose “Gallery” from the list.
    1. The screen now shows the “Gallery” editing interface.
  5. In the “Title” text field, give your slideshow a title.
  6. You can use the “Body” area to write a description for your gallery if you wish.
  7. Add one or more images to the “What to show in the gallery” section using the “Add…” button and browsing the site tree to locate the photos you wish to use.
  8. Choose settings related to the appearance of your gallery.
  9. When you are finished, click the “Save” button.

How do I manage who can make changes to my area of the website?

Groups are used to control who has editing privileges to the various sections of the MIIS website. If you are the group manager, you can add or remove group members by visiting http://go.middlebury.edu/groups and logging in with your Exchange credentials. You can also turn over group manager privileges to someone else if needbe.

How do I set up Outlook 2007 for use with my MIIS email account?

Click on the Outlook 2007 icon to start Outlook. If there is no desktop shortcut icon, go to Start>All Programs>Microsoft Office>Microsoft Outlook 2007.

You should see the beginning screen:

Click ‘Next’ and select ‘Yes’ on the next page.

Click ‘Next’ again.

Make sure ‘Manually configure server settings…” is checked.

Click ‘Next’

Make sure Microsoft Exchange is selected.

Click ‘Next’

Enter mail.middlebury.edu as the Microsoft Exchange server name, and enter your Middlebury Net ID as the User Name.

Make sure ‘Cached Exchange Mode’ box is checked.

Click ‘More Settings’

Go to the ‘Connection’ tab along the top.

Check the box, ‘Connect to Microsoft Exchange using HTTP’

Click on ‘Exchange Proxy Settings’

Enter mail.middlebury.edu under Connection settings.

Make sure both ‘fast networks’ and ‘slow networks’ boxes are checked.

Click OK

At this point you have entered all the necessary settings.  You may click OK, or Done to exit out of all the windows.

Try starting Outlook again and you should see the login window.

Be sure to enter your User name as midd\username

Enter your password and it should start copying your email from the Middlebury Exchange server.

I have pages and pages of file uploads on my “Files (hidden)” page; is there a better way to organize these?

You can organize your file uploads in Drupal by creating subpages for your “Files (hidden)” page. Because these pages are subpages of a hidden page (the “Files” page), they will automatically be hidden from the navigation menu, too.

This is an example of a Files section that has been organized according to the types of file uploads:

Sites DOT MIISThe Middlebury Institute site network.