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How do I reset my MIIS email password?

If your MIIS Wifi or email has suddenly stopped working, you’ve come to the right place! Every 6 months, you must reset your MIIS email password for security reasons.

1. Go to http://go.middlebury.edu/activate. Here you will need to enter your 8-digit Student ID number and your 6-digit BannerWeb PIN. If are unsure about your ID and PIN, click here.

activatelogin

2. Once you’ve entered your ID and PIN, you will be asked to read and agree with the Statement of Responsible Computing. Click Agree and Submit.

agreement

3. On this next page, you can reset your password. Keep in mind that you can use a slight variation of your old password so your new password will be easy to remember. (For example, you could switch from Monterey1! to Monterey.2)
**Pay close attention to the character requirements for passwords! You must use at least one uppercase letter, one lowercase letter, one number, and one special character
. If you do not enter this properly, you will not be able to set a new password.

password

4. Please be sure to write down your new password and store it in a safe place! You will need this new password for on-campus Wifi, printing, and accessing computers in the library, labs, etc.  If you forget your password, you can reset it at any time using the same site.

5. Keep in mind that you will need to update your password on all of your other devices (smartphone, tablet, etc). Your email username and password are the same for your on-campus Wifi. After you change your password, the old password stored on your computer for the MiddleburyCollege Wifi will need to be changed as well. Come to the ITS Help Desk (CF 320) if you need help accessing Wifi after changing your password.

How Do I Add the Monterey Travel Calendar to my Windows or Mac Outlook

The Monterey Travel Calendar assists in keeping track of people going back and forth between Monterey and Middlebury.

For Windows Outlook 2010

1. In Outlook, display the folder list by the clicking Folder List icon or the menu item in the lower section the left navigation menu. Additional folders display at the bottom of the folder section of the left nav window (where your Inbox, Sent, Deleted etc. are listed). Scroll to the bottom of the folder section.

1-fldrlistitem 1-fldrlisticon

2. Click the small triangle left of “Public Folders” to expand the Public Folders list. Then click the triangle left of “All Public Folders” to expand that list.

2-allfldrstri

3. Scroll down to find the Monterey Travel Calendar.

3-mrycalitem

4. Right click on the calendar and select Add to Favorites.

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5. In the pop-up window click the Add button. Adding to favorites will make the calendar available where your own calendar is listed.

5-clickadd

6. Go to the calendar section of Outlook and Monterey Travel Calendar is listed in the left nav under a sub-section called Other Calendars.

6-mrycalitemincal

7. Click the check box left of the name to display the calendar.

 For Mac Outlook 2011

1. In Outlook, from the Tools menu, select Public Folders… The Folder Browser will display with a list of public folders and calendars.

Tools Menu Folder Browser

2. Scroll down the list and select Monterey Travel Calendar, then click the green Subscribe button in the upper left of the window.

3. Go back to the main calendar view.

4. On the View menu, make sure Navigation Pane is checked.

View Menu

5. In the Navigation Pane, check the box next to Monterey Travel Calendar which is listed under Subscribed Public Folders.

4 - Cal Nav

6. In Day, Work or Week view, you will see the Midd/MIIS travel entries in the “all day” row at the top of the calendar.

Organize

How do I set up Outlook 2010 for use with my MIIS email account?

Click on the Outlook 2010 icon to start Outlook.

If there is no desktop shortcut icon, go to Start>All Programs>Microsoft Office>Microsoft Outlook 2010.

You should see the beginning screen:

Click ‘Next’ and select ‘Yes’ on the next page.

Click ‘Next’ again.

Make sure ‘Manually configure server settings…” is checked.

Click ‘Next’

Make sure Microsoft Exchange is selected.

Click ‘Next’

Enter mail.middlebury.edu as the Microsoft Exchange server name, and enter your Middlebury Net ID as the User Name.

Make sure ‘Cached Exchange Mode’ box is checked.

Click ‘More Settings.’

Go to the ‘Connection’ tab along the top.

Check the box, ‘Connect to Microsoft Exchange using HTTP’

Click on ‘Exchange Proxy Settings’

Enter mail.middlebury.edu under Connection settings.

Make sure both ‘fast networks’ and ‘slow networks’ boxes are checked.

Click OK

At this point you have entered all the necessary settings.  Click OK.

Click Next.

Be sure to enter your User name as midd\username

Click Finish to end the Setup.  Your mail should now begin copying over from the Exchange server.

How do I set up Outlook 2007 for use with my MIIS email account?

Click on the Outlook 2007 icon to start Outlook. If there is no desktop shortcut icon, go to Start>All Programs>Microsoft Office>Microsoft Outlook 2007.

You should see the beginning screen:

Click ‘Next’ and select ‘Yes’ on the next page.

Click ‘Next’ again.

Make sure ‘Manually configure server settings…” is checked.

Click ‘Next’

Make sure Microsoft Exchange is selected.

Click ‘Next’

Enter mail.middlebury.edu as the Microsoft Exchange server name, and enter your Middlebury Net ID as the User Name.

Make sure ‘Cached Exchange Mode’ box is checked.

Click ‘More Settings’

Go to the ‘Connection’ tab along the top.

Check the box, ‘Connect to Microsoft Exchange using HTTP’

Click on ‘Exchange Proxy Settings’

Enter mail.middlebury.edu under Connection settings.

Make sure both ‘fast networks’ and ‘slow networks’ boxes are checked.

Click OK

At this point you have entered all the necessary settings.  You may click OK, or Done to exit out of all the windows.

Try starting Outlook again and you should see the login window.

Be sure to enter your User name as midd\username

Enter your password and it should start copying your email from the Middlebury Exchange server.

How do I create a Distribution List in Outlook?

Distribution lists contain multiple recipient mailing addresses and allow you to send identical messages to more than one person simultaneously.

To Create A Distribution List

  1. Click the down arrow beside New in the top-left of the Outlook window and then select Distribution List from the submenu or press Ctrl + Shift + L. The Distribution List dialog box opens.
  2. Type a name for the distribution list in the Name field.
  3. Click Select Members. The Select Members window opens.
  4. Add addresses to the distribution list:
    • To add a MIIS or Middlebury recipient:
    1. From the Show Names from the drop-down list, select Global Address List.
    2. In the Type Name or Select from List field, begin to type the surname of the person to be selected or use the scroll bar to find them on the list.
    3. When the correct name is highlighted, click Members or press Enter to add the selection to the distribution list.
    • To add an off-campus recipient:
    1. From the Show Names from the drop-down list, select Contacts.
    2. In the Type Name or Select from List field, begin to type the name of the person to be selected.
    3. When the correct name is highlighted, click Members or press Enter to add the selection to the distribution list.
  5. When all list members have been added, click OK to be returned to the Distribution List window.
  6. Click Save and Close.

To Use A Distribution List

  1. Use desired method to open a new message window.
  2. Type the name of the distribution list in the To field.
  3. Press Tab.
  4. The distribution list name becomes underlined when found in the Address Book.
  5. Complete your message and click Send.

To Review The Members Of A Group
There are departmental groups in the Global Address List that you may find useful – lists appear in bold face type in the list.

  1. Open a new mail message.
  2. Click To to access the Address Book in the Select Names window.
  3. Right-click on the desired group and then select Properties from thepop-up menu.

Why are my outgoing emails not being delivered?

This is a repost taken from Middlebury’s LIS Wiki.

We are reposting it due to the significance it has regarding many questions and issues with MIIS email.  If you feel that your emails are not being delivered or received properly, please take time to read this information.

The two most important questions to answer are:

  • Are there any links/URLs in your message or signature?
  • Are there any attachments in your message?
    • If there are attachments, are any of the attachments zip files, docx, pptx, xlsx?

Read on for an overview of the email situation.

Worldwide, e-mail has ceased to be the simple system that it was. In this message, I will try to cover some of the possible situations that can cause e-mail problems.

The cause of this change is largely due to the obscene amount of spam and junk mail. A lot depends on the reputation of the sender’s and receiver’s e-mail provider. Middlebury has kept a good reputation (so you should be able to send out e-mail from your Middlebury account without problems). Other e-mail providers may have worse reputation, and thus messages coming from those providers may be blocked.

For example, the College has been receiving enormous amounts of SPAM e-mail and this has caused our e-mail system to stop working. Thus, we invested in a service (called Barracuda SPAM firewall) that blocks SPAM for us, helping us keep the entire e-mail system up and running. Close to 99% of the messages that come to our e-mail system are correctly identified and delivered accordingly. There is a small percent of cases when a legitimate message may get identified as SPAM, and such messages are blocked. In some cases, to prevent this, you can add your colleague’s e-mail addresses (joe@email.com) or entire domain (@email.com), to Barracuda’s whitelist (instructions for that are here: SPAM).

In some cases, Barracuda may quarantine a message, so you won’t receive it directly, and the sender won’t get a bounceback. Using the same instructions as above (SPAM) you can open Barracuda’s quarantine box and look for messages there. It’s possible to be notified via e-mail whenever a message goes into this quarantine. To do this, visit the Barracuda quarantine, click on Preferences then click on Quarantine Settings, and under “Quarantine Notification” set the notification interval to “daily”.

If the instructions above don’t help, you may need to ask the sender to look at the bounceback messages that they’ve received (when an e-mail gets blocked a message bounces back to the sender, providing more information).

Reasons Why A Message May Be Rejected

There are several reasons why a message may bounce / be rejected:

– if the message had an attachment that was not considered safe
– if the message had a URL that was not considered safe
– if the words in the body of the message appeared to be heavily spam-like
– if the message came from an address that was thought to be unsafe
– if the sender’s mail system was not considered safe

Steps that may be needed to resolve these problems:

The bounceback messages contain information that can tell us why the message was rejected. There are several common “keywords” that appear in the bounceback messages. The sender needs to skim through the bounceback message, looking for keywords such as the ones below. Depending on the keyword, a different action is needed (as detailed below):

– “Message content rejected” means that there was an attachment or a URL or many words in the message that were considered unsafe. Without looking at the actual message, we don’t know what was rejected. General tips include:
* removing any attachments
* changing URLs from the format http://www.website.com/page to just “website.com/page”

– “blocked using Barracuda Reputation” means that the sender OR the sender’s domain (the e-mail system that the sender is using) has been sending large amounts of SPAM, and this has been reported by multiple sources. The report was made to “Barracuda”, the service that helps us prevent SPAM. To resolve this problem, the e-mail administrators of the sender’s domain need to contact Barracuda, and an appropriate link for contacting Barracuda. The sender needs to get in touch with their e-mail provider, and forward this link to the e-mail provider.

Original Source: https://mediawiki.middlebury.edu/wiki/LIS/Blocked_Messages_-_Non-delivered_Messages_and_Similar_E-Mail_Problems#Reasons_Why_A_Message_May_Be_Rejected

How do I forward Outlook/Exchange emails to other email addresses?

You can forward your MIIS emails to another address by setting up inbox rules through the Outlook Web App.

Faculty and staff should not forward their e-mail as this creates security and privacy concerns.

Please note that your MIIS address is considered your official contact between you and the school. If you are forwarding your MIIS email, it is your responsibility to ensure the forward works so you do not miss important emails.

The following steps were adapted from Microsoft’s instructions found on this link. When forwarding messages, copies of the messages that you forward remains in your mailbox. Note that if you follow the above link, you probably want to redirect your e-mail (the first set of instructions), so that if you reply from the forwarded address, replies will go to the original sender. If you forward your e-mail (using the second instructions), each e-mail will look like it came from your own MIIS account

1. Log into your MIIS account at GO.MIIS.EDU/MAIL

2. In the upper-right of your Outlook Web App window, select Settings > View All Outlook Settings.

3. Under mail settings, click “Forwarding”.

4. Check the “Enable Formatting” box and enter the email address in the To box.

5.  Choose “Save” to create the rule. The set-up is complete!

For more information on mail forwarding, click on this Middlebury wiki found on this link.

How can I fight Viagra spam in Outlook or webmail?

We’ve all been getting quite a bit of Viagra ads here on campus. Fortunately there’s an easy way to put it in its place…the trash. Here are instructions to create rules which will delete most of the current Viagra spam we are getting.

These instructions are for Outlook 2003 or 2007 users.

If you use other means to manage your MIIS email (Mac, Entourage, MIIS to Gmail), these instructions show you how to set up the rule via webmail.

How do I create a rule to block self-addressed spam in Outlook?

A very common form of spam we see is called backscatter, which is one of the hardest to block. This is mainly due to the sender of the spam being listed as you. Since you are “spamming yourself,” in theory, we need to create a rule to delete messages sent FROM you, TO you.

It’s up to you whether to move these messages to the Junk Folder or to delete them entirely.

1. Log into Outlook.
2. Go to the Tools menu; select Rules and Alerts.
3. Select “New Rule.”
4. “Move messages from someone to a folder” should be highlighted; click Next,
5. Put checkmarks by the following conditions as shown below. In Step 2, make sure to select your own name and include your email address in the sender’s address field.
spamrule

6. It is optional whether to move the emails to the Junk Folder or Deleted items.
7. You should not need to add any exceptions when prompted.
8. Click Finish. If you are prompted to name the rule you may use the default or whatever you wish.

Sites DOT MIISThe Middlebury Institute site network.