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How to connect to the Middlebury College WiFi

As of June 4, 2017, the current Monterey campus wireless networks miis, miismobile, and miisguest will be retired (turned off) and two new wireless networks will be available to connect your wireless devices:

  • MiddleburyCollege – for anybody with a Middlebury hosted email account, i.e. if you have a MIIS/Middlebury email account
  • MiddleburyGuest – for all others

 

Connecting to MiddleburyCollege

  1. If using a laptop, click the wireless icon (Wirelessicon-win10.jpg) located on the far right of the task bar along the bottom of your screen. On a mobile phone, go to the WiFi set-up panel.
  2. Click MiddleburyCollege, then click Connect.
  3. If you are prompted for Network Authentication, enter your [username]@middlebury.edu email account name and your usual email password.  When you Connect/Join the new network, accept the certificate if asked for this. For example:

WiFi Name: MiddleburyCollege

Username: jsmith@middlebury.edu

Password: ********

Connecting to MiddleburyGuest

  1. Turn on your wireless device then select the MiddleburyGuest wireless network.
  2. Open a web browser; you should be welcomed by Middlebury’s wireless portal page.
  3. Click Create Basic Guest Account.
    • Please complete the form as directed:
    • Type your name, phone number, and email address.
    • Review the terms of use then check the box to accept the terms.
  4. Click Register to complete your account creation process. You will receive a text message and an e-mail with your password.

 

 

 

 

 

 

 

 

 

5. Click Log In and enter your e-mail address and password to connect to the MiddleburyGuest wireless network using your new account.

Should you have any questions, contact the ITS Help Desk at 831-647-6656 or by email at helpdesk@miis.edu.

How do I add my MIIS email account to my iPhone, iPad, or iPod Touch?

For the best results, we recommend that you update your iPhone, iPad, or iPod Touch to the latest iOS. At this time, the latest is iOS 10. For more information on updating your Apple products, please refer to Apple’s support article.

Following the steps below will help you set up your MIIS email on your iPhone, iPad, or iPod touch. We have included screenshots from setup on an iPhone, but the process is the same for the other devices.

1. On the Home Screen, tap on the “Settings” icon.

Settings app on Home Screen in iOS 10

2. Tap on “Mail”.

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3. Tap on “Accounts”.
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4. Tap on “Add Account.”
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5. Select “Exchange”.

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6. Enter your email address and password. On this screen, you may use @miis.edu for your email address. The Description field is specific to yourself and merely allows you to differentiate between your accounts in the Mail app, so choose something that will help you do that (e.g. “MIIS” or “MIIS Mail”). Tap Next.

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7. Use these specific settings:

Email: username@miis.edu/username@middlebury.edu **
Server: outlook.office365.com
Domain: middlebury.edu
Username: username@middlebury.edu
Password: Your MIIS account password

**The “email” field is the reply-to address, so this is the address others will see when you email them. So depending on whether you prefer to use @middlebury.edu or @miis.edu, use your preference. The username field MUST be @middlebury.edu.

Tap Save, and the settings will be verified with the Exchange server. If you get an error message, check the details you have entered.

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8. Select whether you want just your Mail to be synced on the device, or also your Contacts and Calendars (if you have any on your MIIS Exchange account). **Unless you keep an up-to-date list of contacts in Outlook, you should not synchronize contacts because your existing contacts on your iPhone, iPad, or iPod Touch will be deleted. The same goes for your calendar. If you use your device’s calendar to organize your schedule, you should not synchronize your calendar. Tap Save.

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If you have any further questions, please contact the ITS Help Desk at helpdesk@miis.edu or (831) 647-6656, or come visit us on campus in Casa Fuente 320.

How do I send from my Gmail account using my Middlebury email address

Disclaimer: We provide these steps as a convenience to those who prefer to use Gmail as their email interface.  If your MIIS email password expires, or if you change it – you are responsible for updating your Gmail account with your new credentials.  ITS Helpdesk supports Microsoft Office 365 for its users and it’s expected that those choosing to use Gmail or another service will be responsible for maintaining authentication to that service.

That being said…

  1. Log in to your gmail account:

Image result for google login page

2. Click the “Settings” button at the top right corner of your gmail interface:

Image result for gmail settings

3. Find the item titled as “Send mail as” and then click “Add another email address you own”.

Image result for gmail settings accounts and import send email as

4. Now you can give this account a name and add your MIIS email account as: username@middlebury.edu Then click “Next Step”.

Image result for gmail add new account

5. Put in “smtp.office365.com” as the “SMTP Server” and “587” as the “Port”. Your username and password for the MIIS email should be put there too. Then select “Secured connection using TLS” and click “Add Account”.

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6. Within several minutes, you should get an email from gmail with the verification code. You can either click on the link in the confirmation email or enter the code.

Image result for gmail add new account

7. Now……………TA-DA! Your MIIS email address should show up underneath your gmail address. You can select which email address to send mails from next time you log in to your gmail account now!

Image result for gmail accounts and import                 Image result for TA-DA

8. If you have any problem with doing this, you can always call IT Help Desk or visit us on the 3rd floor of Casa Fuente! Good luck~

 

How do I access (log into) my MIIS email?

PLEASE VISIT HTTP://GO.MIIS.EDU/OUTLOOK TO ACCESS YOUR MIDDLEBURY EMAIL.

office365login

 

 

 

 

 

 

 

 

 

 

 

 

Login with your middlebury.edu email address, which is the same as your miis.edu address.  Just replace miis.edu with middlebury.edu.  Use the same password you currently have.

It should redirect you to a Middlebury login page.  If not click this link https://outlook.com/owa/middlebury.edu.

 

midd_login

 

 

 

 

 

 

 

 

 

 

 

 

Enter your Middlebury email address (username@middlebury.edu). Do not use ‘@miis.edu’ for your email address.  Then enter your current email password. If you haven’t set up, or you forgot your password, PLEASE READ how to activate (or reset) your password.

When you successfully log into your Middlebury email account for the first time, it will ask you to choose a time zone. We are in Pacific Time Zone (UTC-7)

Where can I brush up on my computer skills?

You have enough to worry about as a new student on campus, and using your computer should not be one of them. If you feel that your computer skills are insufficient or you find yourself struggling in your courses to keep up, Lynda online courses are  a great way to build your computer skills.

To access Lynda courses, visit go.middlebury.edu/lynda and log in with your Middlebury Network account. While you are here, you will have access to unlimited Lynda courses.

General courses

Windows 10

Windows 8

Windows 7

Mac OS X

And if you’re interested in learning the differences between Mac and Windows:

How do I reset my MIIS email password?

If your MIIS Wifi or email has suddenly stopped working, you’ve come to the right place! Every 6 months, you must reset your MIIS email password for security reasons.

1. Go to http://go.middlebury.edu/activate. Here you will need to enter your 8-digit Student ID number and your 6-digit BannerWeb PIN. If are unsure about your ID and PIN, click here.

activatelogin

2. Once you’ve entered your ID and PIN, you will be asked to read and agree with the Statement of Responsible Computing. Click Agree and Submit.

agreement

3. On this next page, you can reset your password. Keep in mind that you can use a slight variation of your old password so your new password will be easy to remember. (For example, you could switch from Monterey1! to Monterey.2)
**Pay close attention to the character requirements for passwords! You must use at least one uppercase letter, one lowercase letter, one number, and one special character
. If you do not enter this properly, you will not be able to set a new password.

password

4. Please be sure to write down your new password and store it in a safe place! You will need this new password for on-campus Wifi, printing, and accessing computers in the library, labs, etc.  If you forget your password, you can reset it at any time using the same site.

5. Keep in mind that you will need to update your password on all of your other devices (smartphone, tablet, etc). Your email username and password are the same for your on-campus Wifi. After you change your password, the old password stored on your computer for the MiddleburyCollege Wifi will need to be changed as well. Come to the ITS Help Desk (CF 320) if you need help accessing Wifi after changing your password.

How can I get a refund in Papercut?

1. Log into Papercut and find the “Recent Print Jobs” tab.

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2. Under Status, select “Request Refund”

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3. Enter a Reason for Request and click “Send”

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We try to process refunds on a monthly basis.

Contact the MIIS Helpdesk if you have problems with your refund.

How do I connect Windows 7 to Middlebury College WiFi?

Note: these steps are to be used only if you are unable to connect Windows 7 to WiFi using the standard procedure here:  http://sites.miis.edu/kb/2017/05/22/how-to-connect-to-the-miis-wifi/

  1. Click the Wireless Network Connection icon on the Taskbar. The Wireless Network Connection Status dialog box opens.
  2. Click Open Network and Sharing Center.Capture9
  3. Click Manage wireless networks.
  4. On the next screen click Add.Capture8
  5. Click Manually create a network profile.
  6. Under Information for the wireless network you want to add
    1. Enter MiddleburyCollege into the Network name field.
    2. Select WPA2-­‐Enterprise in the Security type dropdown menu.
    3. Select AES in the Encryption type dropdown menu.
    4. Check to select Start this connection automatically.
    5. Click Next.
  7. Click Change connection settings.
  8. The Connection tab should look like this:Capture1
  9. Click on the Security tab, then Settings.
  10. Uncheck Validate server certificate, then click the Configure button. capture10
  11. Uncheck the Automatically use my Windows logon name and password (and domain if any) checkbox. Finally click OK.
  12. Click OK to close Protected EAP Properties.
  13. In the Security tab, click on Advanced Settings.Capture2
  14. Check Specify Authentication mode and choose User Authentication. Click OK.
  15. Click OK to close MiddleburyCollege Wireless Network properties.
  16. Click Close to complete the setup.

Once you have completed the configuration steps in the above section, you should be able to see a bubble pop up in the lower right hand corner of your task bar. You can then follow the below steps to connect to the network.

  1. Click on the bubble Additional information is required to connect to MiddleburyCollege prompted in your task bar.Capture3
  2. A network dialog box will appear. Enter your username and password (same as your email account). And then click OK.Capture4

You should now be connected to the MiddleburyCollege WiFi network!

How do I connect my Mac to the MiddleburyCollege wireless network

Most of the time, to use the MiddleburyCollege wireless network, all you need to do is the following:

  1. Click on the AirPort icon on the right end of the menu bar at the top of your screen.
  2. Select “MiddleburyCollege” from the list.
  3. Enter your MIIS username (do not enter your full email address) and password (same as your MIIS email log-in), then click on Join.
  4. You are all set!

However, if the above procedure does not work for you, follow the steps below.

  1. Click on Airport icon on right-upper toolbar.
  2. From the drop-down menu, select Join Other Network
  3. Type MiddleburyCollege in the Network Name field.
  4. Select WPA Enterprise or WPA2 Enterprise from the Security drop-down menu.
  5. Enter your network username and password (the same as your email account) in the User Name and Password fields, respectively.
  6. Click on Remember this network check-box.
  7. Click on Join to join the network.

 

How do I connect my iPhone/iPad to the wireless network?

Most of the time to use the Middlebury wireless network, all you need to do is the following:

1. On the home screen, tap Settings

2. On the following screen, tap Wi-Fi

3. Select “MiddleburyCollege“.

4. Enter your Middlebury account name and password (same as your email username and password), then tap Join.

5. If you are prompted to accept a certificate, tap Trust.

If the above procedure does not work, follow the steps below:

1. On the home screen, tap Settings.2. Select Wi-Fi.3. On the next screen, tap Other

4. Enter “MiddleburyCollege” in the Name field, then tap Security.

5. Choose WPA2 Enterprise or WPA Enterprise, then tap Other Network.

6. Enter your Middlebury username and password (same as your email username and password), then tap Join.

Sites DOT MIISThe Middlebury Institute site network.