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How do I add my MIIS email account to my iPhone, iPad, or iPod Touch?

For the best results, we recommend that you update your iPhone, iPad, or iPod Touch to the latest iOS. At this time, the latest is iOS 10. For more information on updating your Apple products, please refer to Apple’s support article.

Following the steps below will help you set up your MIIS email on your iPhone, iPad, or iPod touch. We have included screenshots from setup on an iPhone, but the process is the same for the other devices.

1. On the Home Screen, tap on the “Settings” icon.

Settings app on Home Screen in iOS 10

2. Tap on “Mail”.

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3. Tap on “Accounts”.
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4. Tap on “Add Account.”
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5. Select “Exchange”.

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6. Enter your email address and password. On this screen, you may use @miis.edu for your email address. The Description field is specific to yourself and merely allows you to differentiate between your accounts in the Mail app, so choose something that will help you do that (e.g. “MIIS” or “MIIS Mail”). Tap Next.

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7. Use these specific settings:

Email: username@miis.edu/username@middlebury.edu **
Server: outlook.office365.com
Domain: middlebury.edu
Username: username@middlebury.edu
Password: Your MIIS account password

**The “email” field is the reply-to address, so this is the address others will see when you email them. So depending on whether you prefer to use @middlebury.edu or @miis.edu, use your preference. The username field MUST be @middlebury.edu.

Tap Save, and the settings will be verified with the Exchange server. If you get an error message, check the details you have entered.

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8. Select whether you want just your Mail to be synced on the device, or also your Contacts and Calendars (if you have any on your MIIS Exchange account). **Unless you keep an up-to-date list of contacts in Outlook, you should not synchronize contacts because your existing contacts on your iPhone, iPad, or iPod Touch will be deleted. The same goes for your calendar. If you use your device’s calendar to organize your schedule, you should not synchronize your calendar. Tap Save.

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If you have any further questions, please contact the ITS Help Desk at helpdesk@miis.edu or (831) 647-6656, or come visit us on campus in Casa Fuente 320.

How do I send from my Gmail account using my MIIS email address

Disclaimer: We provide these steps as a convenience to those who prefer to use Gmail as their email interface.  If your MIIS email password expires, or if you change it – you are responsible for updating your Gmail account with your new credentials.  ITS Helpdesk supports Microsoft Office 365 for its users and it’s expected that those choosing to use Gmail or another service will be responsible for maintaining authentication to that service.

That being said…

  1. Log in to your gmail account:

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2. Click the “Settings” button at the top right corner of your gmail interface:

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3. Find the item titled as “Send mail as” and then click “Add another email address you own”.

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4. Now you can give this account a name and add your MIIS email account as: username@middlebury.edu Then click “Next Step”.

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5. Put in “smtp.office365.com” as the “SMTP Server” and “587” as the “Port”. Your username and password for the MIIS email should be put there too. Then select “Secured connection using TLS” and click “Add Account”.

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6. Within several minutes, you should get an email from gmail with the verification code. You can either click on the link in the confirmation email or enter the code.

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7. Now……………TA-DA! Your MIIS email address should show up underneath your gmail address. You can select which email address to send mails from next time you log in to your gmail account now!

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8. If you have any problem with doing this, you can always call IT Help Desk or visit us on the 3rd floor of Casa Fuente! Good luck~

 

Can I work at the Helpdesk?

Yes! We are hiring Graduate Assistants.

ITS_GA_JobDescription_2016-17  Apply within!

 

How to manually connect to Wi-Fi on Windows 10

1. Right click the Wireless Network Connection icon on the Taskbar.

2. Click Open Network and Sharing Center.

3. Click Set up a new connection or network 0

4. Click Manually connects to a wireless network, then click next. 1

5. Under Information for the wireless network you want to add

a) Enter miis into the Network name field.

b) Select WPA2-­‐Enterprise in the Security type dropdown menu.

c) Select AES in the Encryption type dropdown menu.

d) Check to select Start this connection automatically.

e) Click Next.

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6. Click Change connection settings.

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7. The Connection tab should look like this:

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8. Click on the Security tab, then Settings.

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9. Uncheck Varify the server’s identity by validating the certificate, then click the Configure button.

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10. Make sure the Automatically use my Windows logon name and password (and domain if any) checkbox is unchecked. Finally click OK.

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11. Click OK to close Protected EAP Properties.

12. In the Security tab, click on Advanced Settings.

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13. Check Specify Authentication mode and choose User Authentication. Click OK.

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14. Click OK to close miis Wireless Network properties.

15. Click Close to complete the setup.

A network dialog box will appear. If not, find the WiFi called miis. Enter your username and password (same as your email account). And then click OK. The username should be “MIDD\your_username”(MIDD\tsmith for example)

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You should now be connected to the miis network!

 

 

Scheduling a meeting in the Outlook Web App

Many students, faculty and staff rely on the Outlook (Exchange) calendar to plan and schedule meetings. This works only if the people attending the meeting keep their calendar up to date.

To assist with scheduling events, a best practice is to enter “Busy” events, when you don’t want meetings scheduled. For example, if I’m taking Friday off, I would create a “Busy” event from 8am to 5pm on Friday.

To see another person’s schedule

  1. Visit the Office 365 website and login using your credentials (your username should use middlebury.edu, not miis.edu).
  2. Click the Applications icon (the 3×3 grid in the upper left) and choose Calendar.
  3. In the left, right-click on “Other calendars” and choose  “Open calendar.” The “Open calendar” dialog appears.
  4. Enter the name of the person whose schedule you want to add and choose “Open.”
  5. You’ll see the person’s calendar in your list under “Other Calendars.”
  6. Click the calendar of the person you added to see their events alongside yours (or deselect your calendar if you just want to see another person’s calendar).

To schedule a meeting with someone

  1. In the Calendar app, choose “New” in the menubar.
  2. The “Event” field is the brief summary and will appear as the email subject line.
  3. For “Location,” enter a location (for staff or faculty, enter their office number). You can use the “Scheduling Assistant” to see your schedule next to the attendees’ schedules.
  4. In “Attendees,” enter the people you would like to invite (you can invite multiple attendees).
  5. Choose a start time, and duration, and optionally enable a reminder, but keep in mind the reminder will be active for the people you invite, which I find annoying.
  6. Enter any meeting notes below, such as the agenda. The meeting note will appear in the email body along with the details.

How do I access (log into) my MIIS email?

Go to mail.middlebury.edu to log into your MIIS email account.

PLEASE VISIT HTTP://GO.MIIS.EDU/NEWMAIL TO ACCESS YOUR OUTLOOK EMAIL.

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Login with your middlebury.edu email address, which is the same as your miis.edu address.  Just replace miis.edu with middlebury.edu.  Use the same password you currently have.

It should redirect you to a Middlebury login page.  If not click this link https://outlook.com/owa/middlebury.edu.

 

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Enter your Middlebury email address (username@middlebury.edu). Do not use ‘@miis.edu’ for your email address.  Then enter your current email password. If you haven’t set up, or you forgot your password, PLEASE READ how to activate (or reset) your password.

When you successfully log into your Middlebury email account for the first time, it will ask you to choose a time zone. We are in Pacific Time Zone (UTC-7)

Where can I brush up on my computer skills?

You have enough to worry about as a new student on campus, and using your computer should not be one of them. If you feel that your computer skills are insufficient or you find yourself struggling in your courses to keep up, Lynda online courses are  a great way to build your computer skills.

To access Lynda courses, visit go.middlebury.edu/lynda and log in with your Middlebury Network account. While you are here, you will have access to unlimited Lynda courses.

General courses

Windows 8

Windows 7

Mac OS X

And if you’re interested in learning the differences between Mac and Windows:

How do I reset my MIIS email password?

If your MIIS Wifi or email has suddenly stopped working, you’ve come to the right place! Every 6 months, you must reset your MIIS email password for security reasons.

1. Go to http://go.middlebury.edu/activate. Here you will need to enter your 8-digit Student ID number and your 6-digit BannerWeb PIN. If are unsure about your ID and PIN, click here.

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2. Once you’ve entered your ID and PIN, you will be asked to read and agree with the Statement of Responsible Computing. Click Agree and Submit.

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3. On this next page, you can reset your password. Keep in mind that you can use a slight variation of your old password so your new password will be easy to remember. (For example, you could switch from Monterey1! to Monterey.2)
**Pay close attention to the character requirements for passwords! You must use at least one uppercase letter, one lowercase letter, one number, and one special character
. If you do not enter this properly, you will not be able to set a new password.

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4. Please be sure to write down your new password and store it in a safe place! You will need this new password for on-campus Wifi, printing, and accessing computers in the library, labs, etc.  If you forget your password, you can reset it at any time using the same site.

5. Keep in mind that you will need to update your password on all of your other devices (smartphone, tablet, etc). Your email username and password are the same for your on-campus Wifi. After you change your password, the old password stored on your computer for the MIIS Wifi will need to be changed as well. Come to the ITS Help Desk (CF 320) if you need help accessing Wifi after changing your password.

How do I set up Outlook on Windows 8 Laptops and Tablets

To set up the Outlook Desktop Client (not Webmail/OWA) you should be able to use the Auto-configuration steps.

(You might need to first click ‘Manual’ then switch back to ‘E-Mail/auto’ for the fields to become fillable.

Outlook Auto-config

 

 

After clicking ‘Finish’ you should see a second login window.  This is normal.

You must select “other user” and enter your username with the “midd\”prefix and password.

Outlook Login Window

 

 

Check “Remember my credentials” and click OK.  You should then see your email begin to copy over.

At this point you are finished.

 

 

Manual Configuration – Use the steps below ONLY if the above does not work for you.

These steps should work for MS Office 2013 and Office 365.  For older versions of Office please see our Office 2010 setup guide.  The following screenshots were taken from Outlook 2013 but may also apply to the Windows Mail client.

If you have not set up your Email account, you will first need to do so at the Network Activation Page.

1. Launch Outlook or your Windows Mail program.

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2. Choose Manual setup.

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3. Choose Exchange.

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4. Enter Server as mail.middlebury.edu and enter your username.

Update: due to the latest Exchange server upgrade, mail.middlebury.edu will not work as the server name.  

You will need to contact the MIIS Helpdesk to obtain a unique ID to enter into this field.

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5. Choose “More Settings”

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6. Select “Exchange Proxy Settings”

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7. Enter the Connection settings as follows.

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8. Finish and Say OK.

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9. At the login window, be sure to add the “midd\” prefix to your username.

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10. Your emails should copy over from the Exchange server.

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How can I get a refund in Papercut?

1. Log into Papercut and find the “Recent Print Jobs” tab.

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2. Under Status, select “Request Refund”

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3. Enter a Reason for Request and click “Send”

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We try to process refunds on a monthly basis.

Contact the MIIS Helpdesk if you have problems with your refund.

Sites DOT MIISThe Middlebury Institute site network.