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Problems connecting to Papercut and other campus resources

If you are unable to connect to campus resources such as Papercut, Printers and Library Databases it could your DNS settings.  See the guidelines below to ensure that your DNS settings are set to ‘Auto’ and you are not using outside servers, such as Google DNS.

For Windows

  1. Go to the Windows “Start” menu (the circular button on the bottom left of your screen)
  2. Type in Control Panel.
  3. Click Network and Internet > Network and Sharing Center > Change adapter settings.
  4. To change the settings:
    • To change the settings for a wireless connection, right-click Wireless Network Connection > Properties.
    • For an Ethernet connection, right-click Local Area Connection > Properties
  5. Select the Networking tab. Under This connection uses the following items, select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6).
  6. Click Properties.
  7. Google DNS servers have the following addresses:
    • For IPv4: and/or
    • For IPv6: 2001:4860:4860::8888 and/or 2001:4860:4860::8844.

If you see the image below, you are connected to a public google DNS.


  1. To remove this, select the Obtain DNS Server address automatically, and click OK.
  2. Now try connecting to Papercut and you should not have any issues.

For Macs

  1. Click AppleSystem Preferences > Network.

2. Select the connection for which you want to configure and click on Advanced

3. Select the DNS tab. The Google DNS addresses that you need to remove are as follows:

  • For IPv4: and/or
  • For IPv6: 2001:4860:4860::8888 and/or 2001:4860:4860::8844.

If you are connected to the google DNS you will see the following image:

4. Click ‘+’ once and then click ‘-’ twice until you see the google DNS addresses removed and the original DNS servers restored.

The Institute DNS servers should look identical to these:

5. Then click OK and Apply and close the tab.

6. Close the tab now and then try connecting to Papercut again.

If you still have issues reaching Papercut, stop by the Helpdesk with your device.  We are located in Casa Fuente, top floor, room 320.

How do I connect my Mac to the MiddleburyCollege wireless network

Most of the time, to use the MiddleburyCollege wireless network, all you need to do is the following:

  1. Click on the AirPort icon on the right end of the menu bar at the top of your screen.
  2. Select “MiddleburyCollege” from the list.
  3. Enter your MIIS username (do not enter your full email address) and password (same as your MIIS email log-in), then click on Join.
  4. You are all set!

However, if the above procedure does not work for you, follow the steps below.

  1. Click on Airport icon on right-upper toolbar.
  2. From the drop-down menu, select Join Other Network
  3. Type MiddleburyCollege in the Network Name field.
  4. Select WPA Enterprise or WPA2 Enterprise from the Security drop-down menu.
  5. Enter your network username and password (the same as your email account) in the User Name and Password fields, respectively.
  6. Click on Remember this network check-box.
  7. Click on Join to join the network.


How do I connect my iPhone/iPad to the wireless network?

Most of the time to use the Middlebury wireless network, all you need to do is the following:

1. On the home screen, tap Settings

2. On the following screen, tap Wi-Fi

3. Select “MiddleburyCollege“.

4. Enter your Middlebury account name and password (same as your email username and password), then tap Join.

5. If you are prompted to accept a certificate, tap Trust.

If the above procedure does not work, follow the steps below:

1. On the home screen, tap Settings.2. Select Wi-Fi.3. On the next screen, tap Other

4. Enter “MiddleburyCollege” in the Name field, then tap Security.

5. Choose WPA2 Enterprise or WPA Enterprise, then tap Other Network.

6. Enter your Middlebury username and password (same as your email username and password), then tap Join.

Sites DOT MIISThe Middlebury Institute site network.