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How do I download Office 365 onto my personal computer/laptop/Mac

January 19, 2018

All MIIS faculty, staff and students can download a licensed copy of Office Suite apps onto their personal computer using their Middlebury credentials.

To download Office 365 apps, follow the steps below:

  1. Using your Middlebury email credentials (be sure to use @middlebury.edu), sign into office.com
  2. Click on ‘install office’ on the top right side of the screen
  3. Choose ‘Office 365 apps’
  4. Download will be automatic

How do I add my MIIS email account to my iPhone, iPad, or iPod Touch?

September 23, 2016

For the best results, we recommend that you update your iPhone, iPad, or iPod Touch to the latest iOS. At this time, the latest is iOS 10. For more information on updating your Apple products, please refer to Apple’s support article.

Following the steps below will help you set up your MIIS email on your iPhone, iPad, or iPod touch. We have included screenshots from setup on an iPhone, but the process is the same for the other devices.

1. On the Home Screen, tap on the “Settings” icon.

Settings app on Home Screen in iOS 10

2. Tap on “Mail”.

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3. Tap on “Accounts”.
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4. Tap on “Add Account.”
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5. Select “Exchange”.

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6. Enter your email address and password. On this screen, you may use @miis.edu for your email address. The Description field is specific to yourself and merely allows you to differentiate between your accounts in the Mail app, so choose something that will help you do that (e.g. “MIIS” or “MIIS Mail”). Tap Next.

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7. Use these specific settings:

Email: username@miis.edu/username@middlebury.edu **
Server: outlook.office365.com
Domain: middlebury.edu
Username: username@middlebury.edu
Password: Your MIIS account password

**The “email” field is the reply-to address, so this is the address others will see when you email them. So depending on whether you prefer to use @middlebury.edu or @miis.edu, use your preference. The username field MUST be @middlebury.edu.

Tap Save, and the settings will be verified with the Exchange server. If you get an error message, check the details you have entered.

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8. Select whether you want just your Mail to be synced on the device, or also your Contacts and Calendars (if you have any on your MIIS Exchange account). **Unless you keep an up-to-date list of contacts in Outlook, you should not synchronize contacts because your existing contacts on your iPhone, iPad, or iPod Touch will be deleted. The same goes for your calendar. If you use your device’s calendar to organize your schedule, you should not synchronize your calendar. Tap Save.

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If you have any further questions, please contact the ITS Help Desk at helpdesk@miis.edu or (831) 647-6656, or come visit us on campus in Casa Fuente 320.

How do I send from my Gmail account using my Middlebury email address

August 25, 2016

Disclaimer: We provide these steps as a convenience to those who prefer to use Gmail as their email interface.  If your MIIS email password expires, or if you change it – you are responsible for updating your Gmail account with your new credentials.  ITS Helpdesk supports Microsoft Office 365 for its users and it’s expected that those choosing to use Gmail or another service will be responsible for maintaining authentication to that service.

That being said…

  1. Log in to your gmail account:

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2. Click the “Settings” button at the top right corner of your gmail interface:

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3. Find the item titled as “Send mail as” and then click “Add another email address you own”.

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4. Now you can give this account a name and add your MIIS email account as: username@middlebury.edu Then click “Next Step”.

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5. Put in “smtp.office365.com” as the “SMTP Server” and “587” as the “Port”. Your username and password for the MIIS email should be put there too. Then select “Secured connection using TLS” and click “Add Account”.

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6. Within several minutes, you should get an email from gmail with the verification code. You can either click on the link in the confirmation email or enter the code.

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7. Now……………TA-DA! Your MIIS email address should show up underneath your gmail address. You can select which email address to send mails from next time you log in to your gmail account now!

Image result for gmail accounts and import                 Image result for TA-DA

8. If you have any problem with doing this, you can always call IT Help Desk or visit us on the 3rd floor of Casa Fuente! Good luck~

 

How to manually connect to Wi-Fi on Windows 10

August 28, 2015

1. Right click the Wireless Network Connection icon on the Taskbar.

2. Click Open Network and Sharing Center.

3. Click Set up a new connection or network 0

4. Click Manually connects to a wireless network, then click next. 1

5. Under Information for the wireless network you want to add

a) Enter MiddleburyCollege into the Network name field.

b) Select WPA2-­‐Enterprise in the Security type dropdown menu.

c) Select AES in the Encryption type dropdown menu.

d) Check to select Start this connection automatically.

e) Click Next.

 

 

6. Click Change connection settings.

 

7. The Connection tab should look like this:

 

 

8. Click on the Security tab, then Settings.

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9. Uncheck Varify the server’s identity by validating the certificate, then click the Configure button.

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10. Make sure the Automatically use my Windows logon name and password (and domain if any) checkbox is unchecked. Finally click OK.

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11. Click OK to close Protected EAP Properties.

12. In the Security tab, click on Advanced Settings.

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13. Check Specify Authentication mode and choose User Authentication. Click OK.

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14. Click OK to close MiddleburyCollege Wireless Network properties.

15. Click Close to complete the setup.

A network dialog box will appear. If not, find the WiFi called MiddleburyCollege. Enter your username and password (same as your email account). And then click OK. The username should be “MIDD\your_username”(MIDD\tsmith for example)

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You should now be connected to the MiddleburyCollege network!

 

 

Scheduling a meeting in the Outlook Web App

July 28, 2015

Many students, faculty and staff rely on the Outlook (Exchange) calendar to plan and schedule meetings. This works only if the people attending the meeting keep their calendar up to date.

To assist with scheduling events, a best practice is to enter “Busy” events, when you don’t want meetings scheduled. For example, if I’m taking Friday off, I would create a “Busy” event from 8am to 5pm on Friday.

To schedule a meeting with someone

  1. Visit the Office 365 website and login using SSO.
  2. Click the Applications icon (the 3×3 grid in the upper left) and choose Calendar (may be hidden so choose “All apps.”
  3. In the Calendar app, choose “New event” in the bar, or just click on the time you want and it will open the new event dialog.
  4. The “Add a title” field is the brief summary and will appear as the email subject line.
  5. You should put any people you want to invite in “Invite required attendees,” just start typing their name!
    • You can invite multiple people.
    • If there’s a conflict, a future time may be suggested.
    • If you don’t see any available times that work for you, you can choose “More options” at the bottom, then choose “Scheduling Assistant” in the menu, or move on to the next section to learn how to view the person’s calendar.
  6. Choose a start and end time, and try to keep meetings brief and efficient!
    • You should probably not schedule an event before 8am and after 5pm without checking with the person before…
  7. You can optionally enter a location, typically an office for staff or faculty).
  8. Enter any meeting notes below, such as the agenda. The meeting note will appear in the email body along with the details.
  9. Click “Save” or “Send” (only if you added attendees).

To see another person’s schedule

  1. In Calendar, on the left, scroll down and then hover over “People’s calendars.”
  2. Click the three dots.
  3. Choose “Add calendar” and type the person’s name in.
  4. Their calendar will be added to the “People’s calendars” section
  5. If you want to remove the calendar, click the three dots next to the person’s name.
  6. When you select a person, you will see their calendar and yours, and available times should be quite obvious.

How do I access my Middlebury email?

July 7, 2015

PLEASE VISIT HTTP://GO.MIDDLEBURY.EDU/MAIL TO ACCESS YOUR MIDDLEBURY EMAIL.

Login with your middlebury.edu email address.  Use the password you recently created.

It should redirect you to a Middlebury login page.

If not click this link https://outlook.com/owa/middlebury.edu.

midd_login

 

Enter your Middlebury email address (username@middlebury.edu). Do not use ‘@miis.edu’ for your email address.  Then enter your current email password. If you haven’t set up, or you forgot your password, PLEASE READ how to activate (or reset) your password.

When you successfully log into your Middlebury email account for the first time, it will ask you to choose a time zone. We are in Pacific Time Zone (UTC-7)

Where can I brush up on my computer skills?

September 6, 2014

You have enough to worry about as a new student on campus, and using your computer should not be one of them. If you feel that your computer skills are insufficient or you find yourself struggling in your courses to keep up, Lynda online courses are  a great way to build your computer skills.

To access Lynda courses, visit go.miis.edu/lynda and create an account using your Middlebury email address.

General courses

Windows 10

Windows 8

Mac OS X

And if you’re interested in learning the differences between Mac and Windows:

How can I get a refund in Papercut?

January 30, 2014

1. Log into Papercut and find the “Recent Print Jobs” tab.

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2. Under Status, select “Request Refund”

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3. Enter a Reason for Request and click “Send”

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We try to process refunds on a monthly basis.

Contact the MIIS Helpdesk if you have problems with your refund.

How do I connect Windows 7 to Middlebury College WiFi?

August 17, 2012

Note: these steps are to be used only if you are unable to connect Windows 7 to WiFi using the standard procedure here:  http://sites.miis.edu/kb/2017/05/22/how-to-connect-to-the-miis-wifi/

  1. Click the Wireless Network Connection icon on the Taskbar. The Wireless Network Connection Status dialog box opens.
  2. Click Open Network and Sharing Center.Capture9
  3. Click Manage wireless networks.
  4. On the next screen click Add.Capture8
  5. Click Manually create a network profile.
  6. Under Information for the wireless network you want to add
    1. Enter MiddleburyCollege into the Network name field.
    2. Select WPA2-­‐Enterprise in the Security type dropdown menu.
    3. Select AES in the Encryption type dropdown menu.
    4. Check to select Start this connection automatically.
    5. Click Next.
  7. Click Change connection settings.
  8. The Connection tab should look like this:Capture1
  9. Click on the Security tab, then Settings.
  10. Uncheck Validate server certificate, then click the Configure button. capture10
  11. Uncheck the Automatically use my Windows logon name and password (and domain if any) checkbox. Finally click OK.
  12. Click OK to close Protected EAP Properties.
  13. In the Security tab, click on Advanced Settings.Capture2
  14. Check Specify Authentication mode and choose User Authentication. Click OK.
  15. Click OK to close MiddleburyCollege Wireless Network properties.
  16. Click Close to complete the setup.

Once you have completed the configuration steps in the above section, you should be able to see a bubble pop up in the lower right hand corner of your task bar. You can then follow the below steps to connect to the network.

  1. Click on the bubble Additional information is required to connect to MiddleburyCollege prompted in your task bar.Capture3
  2. A network dialog box will appear. Enter your username and password (same as your email account). And then click OK.Capture4

You should now be connected to the MiddleburyCollege WiFi network!

How do I connect my Mac to the MiddleburyCollege wireless network

August 17, 2012

Most of the time, to use the MiddleburyCollege wireless network, all you need to do is the following:

  1. Click on the AirPort icon on the right end of the menu bar at the top of your screen.
  2. Select “MiddleburyCollege” from the list.
  3. Enter your MIIS username (do not enter your full email address) and password (same as your MIIS email log-in), then click on Join.
  4. You are all set!

However, if the above procedure does not work for you, follow the steps below.

  1. Click on Airport icon on right-upper toolbar.
  2. From the drop-down menu, select Join Other Network
  3. Type MiddleburyCollege in the Network Name field.
  4. Select WPA Enterprise or WPA2 Enterprise from the Security drop-down menu.
  5. Enter your network username and password (the same as your email account) in the User Name and Password fields, respectively.
  6. Click on Remember this network check-box.
  7. Click on Join to join the network.

 

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